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Last updated: July 2026
 

At MoreCuddles, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase from us.
 

1. Who We Are

MoreCuddles is a small business dedicated to giving preloved soft toys a second chance through responsible rehoming.

For the purposes of data protection law, MoreCuddles is the controller of your personal information.
 

2. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Information you provide to us:

• Name

• Delivery address

• Email address

• Phone number (where provided)

• Payment information (processed securely through our payment providers)

• Any information you provide when contacting us

Information collected automatically:

• Website usage information

• Device and browser information

• Pages visited and interactions with our website

• Cookies and similar technologies used to improve website performance
   

3. How We Use Your Information

We use your information to:

• Process and fulfil your orders

• Deliver your purchases to you

• Provide customer support

• Contact you regarding your order

• Process payments securely

• Improve our website and services

• Meet our legal and accounting obligations

• Prevent fraud and protect our business

We will only use your information where we have a lawful reason to do so.
 

4. Payment Information

Payments are processed securely through trusted third-party payment providers.

MoreCuddles does not store your full payment card details. Payment providers process your payment information securely in accordance with their own privacy policies and security requirements.
 

5. Sharing Your Information

We only share your information where necessary to provide our services.

This may include sharing information with:

• Delivery providers, such as Royal Mail, to deliver your order

• Payment providers to process transactions

• Website and ecommerce service providers that help us operate our business

We do not sell, rent, or trade your personal information to third parties.
 

6. How We Protect Your Information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, alteration, or disclosure.

However, no online service can guarantee complete security, and you provide your information at your own risk.
 

7. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our website, and help us provide better services.

You can control or disable cookies through your browser settings, although this may affect some website functionality.
 

8. How Long We Keep Your Information

We only keep your personal information for as long as necessary for the purposes it was collected.

Some information, such as order and transaction records, may be kept for longer where required by legal, tax, or accounting obligations.
 

9. Your Rights

Under UK data protection law, you have rights including:

• The right to access the personal information we hold about you

• The right to request correction of inaccurate information

• The right to request deletion of your information where appropriate

• The right to object to certain uses of your information

• The right to withdraw consent where processing is based on consent

If you would like to exercise any of these rights, please contact us.
 

10. Third-Party Links

Our website may contain links to other websites or services. We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policies of any websites you visit.
 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements.

The latest version will always be available on our website.
 

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

MoreCuddles
Email: AntwackyPure@gmail.com

Thank you for trusting MoreCuddles with your information.